Library Survey Results



And the survey says...

In early 2017, the Neenah Public Library conducted a community-wide survey. The Library Board and staff wanted to know what you thought of the Library and what changes or improvements should be considered.

There were 1,000 survey responses, which provided us with "statistically relevant" data. The information we received will help us plan for the future of the Library.

With the assistance of the University of Wisconsin Extension - Winnebago County, the results are being analyzed and discussed by the Library Board of Trustees and by staff. The Board will develop a plan for any changes coming out of those discussions.

If you have questions about the survey, please contact Library Director Gretchen Raab at 920-886-6300 or

Do you have a library card?

page 1

How often do you use the library?

page 2

If you don't use the library, why not?

page 3

Summary of "other" responses:

  • Lack of time, too busy; work & family commitments.
  • Live outside the area.
  • Parking and handicapped parking issues.
  • Don't read often; Need a longer checkout period.
  • I get information on the Internet.
  • I download ebooks; I purchase what I need.

What's important to you and your family?

page 4

What's important to the community?

page 5

Which programs appeal to you?

page 6

How do you find out about programs?

page 7

Where do you live?

page 8

Summary of "other" responses:

Appleton, Greenville, Clayton, Vinland, Grand Chute, Little Chute, Kimberly, Kaukauna, Harrison, New London, Hortonville, Oshkosh, Omro, Larsen, Winchester, Stockbridge, Fond du Lac, Fremont, DePere, Door County.

If you live outside of Winnebago County, why do you use the Neenah Public Library?

page 9

Summary of "other" responses:

I like/love the Library; beautiful facility; layout and design; view/scenery; atmosphere; close to work; story times/children's area; pleasant/friendly staff; free parking; safety; former resident/visit family/visit Neenah often.